Brenna McGinnis co-shepherds JUST Listening and  believes that we can use our creativity and collective wisdom to build communities & organizations that support the humans who are a part of them. She is a proven team leader and service designer with experience in the hospitality, non-profit and healthcare industries. As Director of Social Services & Evaluation at Broad Street Ministry, she managed the design and delivery of trauma-informed programs providing support to Philadelphians experiencing homelessness and poverty.

As Design Strategist at the Penn Medicine Center for Health Care Innovation, she worked with clinical and administrative partners to design and implement programs to support patients and healthcare workers, including the Elevating Well-being Initiative designed to prevent healthcare worker burnout. She holds a degree in behavioral economics, certification in creating trauma-informed communities, and has extensive training in design thinking, data analysis and visualization.